CAPABILITY · SRG TECHNOLOGY
The technology stack that keeps the front office running.
What We Do
SRG Technology designs, builds, and runs the technology stack that growing businesses need at the front office phones, AI, CRM, automation, and the connective tissue between them.
This is where SRG’s nested brands live. Reynwood is our VoIP and unified-communications product. AI Answering is our voice-AI service, handling inbound calls when the team can’t pick up. Around those products, we build the integrations and workflows that connect every tool the business already uses.
Most engagements start the same way: an owner is tired of running a phone system that breaks, or watching the team miss calls because nobody can pick up. We replace it with a stack that works. Then we keep it working.
01
Reynwood, an SRG company
Hosted VoIP and unified communications built for SMBs. Reliable, fast to deploy, integrated with the CRM. Replaces aging on-prem systems and legacy carrier setups.
02
AI Answering, an SRG service
Voice AI that answers your phone when the team can’t. Trained on your business, your scripts, your workflow. Captures leads, books appointments, routes urgent calls, and reports everything into the
CRM.
03
Phone System Migration
Migrated a 22-person professional services firm from a legacy PBX to Reynwood in twelve weeks. Zero
downtime. Cost reduced by 38% in the first year. The owner stopped fielding system complaints.
04
AI Answering Deployment
Deployed AI Answering for a regional home-services company missing roughly 40% of after-hours calls. Within sixty days, the AI was capturing 90%+ of those calls and booking real appointments recovered revenue paid for the service in the first month.
05
CRM and Automation Build
Built an end-to-end CRM in GoHighLevel for a SMB owner who’d been running the sales pipeline in a spreadsheet. Migrated three years of data, integrated email and SMS, set up the automation. The owner
stopped losing leads in the cracks.